Healthcare and health services
IT and security for clinical environments, where patient information carries obligations most sectors do not have.
01
The environment
Healthcare runs on systems that cannot be down during a clinic and cannot be casual about who sees what. The obligations attached to patient information are stricter than general privacy law, and they apply whether or not anyone is checking.
- Patient information under the Health Information Privacy Code, not only the Privacy Act
- Clinical systems that cannot be unavailable partway through a clinic or a shift
- Shared workstations and shift handover, where one sign in per device is not how a floor works
- Practice management, referrals and results that have to reach each other and the systems beyond the practice
- Ransomware, which targets the sector precisely because downtime is not survivable
02
What we deliver
- Managed Microsoft 365 and identity, with conditional access sized to clinical workflow rather than against it
- Backup and recovery tested against how long a clinic can actually be down, not against a storage target
- Hardened device baselines and patching across desktops, laptops and shared terminals
- Network segmentation so clinical and diagnostic equipment is not flat on the same network as everything else
- Posture assessment against a recognised framework, with the controls implemented rather than asserted
03
Where it usually starts
Usually an audit, an insurer or a privacy question that has arrived and cannot yet be answered with evidence. We assess against a recognised framework, prioritise by clinical risk rather than technical severity, then implement what we recommended.
04
Services involved
- Managed IT SupportManaged IT for New Zealand businesses: your systems monitored, maintained and supported by one accountable team.
- Cyber SecuritySecurity advisory, certification and hands-on protection for New Zealand businesses, from vCISO to incident response.
- Technology StrategyIndependent technology advisory for business leaders: roadmaps, governance and decisions you can defend.
- Software DevelopmentCustom software for New Zealand businesses: applications, integrations and dashboards where off the shelf does not fit.
Healthcare and health services has a page because its operating conditions change how the work has to be built. It is not a limit on who we work with: the work underneath is the same in any industry.All industries
Next step
Tell us how your operation runs.
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