Topic
How we work
The outsource model and why we run it, transitions, remote-first delivery, board reporting, and roadmaps that get funded.
7 articles
Your first IT hire, or an outsource
We sell the outsource, so here is the case for hiring instead, and the point at which most businesses genuinely need both.
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A technology roadmap that survives a budget round
Most roadmaps are a wish list with dates attached. The ones that get funded explain what each item prevents or enables, and what happens if it slips a year.
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Remote first, and what that actually means for a client
Working remotely where the job allows is not a compromise we ask clients to accept. It is how you get the person who is best at your problem rather than the one who is nearest.
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What a board actually needs to hear about security
A slide of red and amber indicators tells a board that something is wrong and gives them no way to act on it. Three questions do more work than any dashboard.
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The first ninety days of an outsource
Handing your IT to someone else is mostly a documentation exercise, and the quality of the first three months decides what the next three years feel like.
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What a managed IT agreement should actually say
Most disputes with an IT provider are not about competence. They are about a scope nobody read closely, discovered one quote at a time.
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Why we stopped handing projects over
We spent years delivering implementations and then watching them decay in someone else’s hands. Changing that is the reason Bluehex runs the model it does.
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